Malaysia Putrajaya Store Launch

Come on over and try out our latest Ergonomic product and school bags for your little ones. Get our soft launch opening promo discount up to 11% off your purchase this 11.11 Sale weekend.
See you at
L2-227B, IOI City Mall 2 (East, Lbh IRC, Ioi Resort, 62502 Putrajaya, Selangor, Malaysia

Warranty Coverage

Ergoworks offers warranty coverage for its products sold and delivered within Singapore. This warranty is valid only for purchases made through:

  • Ergoworks official retail stores in Singapore
  • The Ergoworks official website (ergoworks.com.sg)

The warranty applies exclusively to the original purchaser and is non-transferable.

Warranty Claim Process

To make a warranty claim:

  1. Contact Ergoworks Customer Support or send an email to  enquiry@ergoworks.com.sg
  2. Provide your proof of purchase (receipt or invoice)
  3. Submit photographs of the defect or product condition
  4. Upon verification, Ergoworks will advise on repair, replacement, or part servicing option

    Limitations & Discretion

Ergoworks reserves the right to determine whether a product issue is covered under warranty. The warranty is void if the product has been disassembled, altered, or modified by any unauthorized party, including self-disassembly by the customer.

Any replaced items or repaired components do not extend the original warranty period.

Service Availability

Warranty service is available only within Singapore. On-site servicing may be offered depending on the product type and issue reported.